DELIVERY POLICY
When you order from ADAM elements online store, your final payment includes a pre-calculated fee for shipping. Our shipping department will have your order processed and prepared for shipment within 1–2 business days. Once your order has shipped, you will receive an automated email including your tracking number and shipping company information.
ADDITIONAL SHIPPING & HANDLING INFORMATION:
- All orders are shipped from Taiwan, and our working days are Monday to Friday, excluding public holidays within Taiwan and your chosen shipping destination.
- The handling shipping fee is US$15-20 for an order, which differs depending on the country.
- The customers are responsible for import taxes and duties.
- The shipping time may differ depending on region and shipping method:
・ United States: The delivery time will take 4-6 business days on average, depending on the distance.
・ EU zone: The delivery time for EU orders is 4-8 business days but differs depending on the country.
・ Canada: The delivery time will take 4-6 business days on average, depending on the distance.
・ Other countries: The delivery time will take 4-8 business days but differ depending on the country.
- All orders above USD $100 are eligible for free shipping.
DELIVERY RESTRICTIONS
- We don’t deliver to PO boxes, APOs, or FPOs addresses.
- We will not ship to international mail-forwarding services. Orders to these addresses are generally canceled and refunded.